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Super Deal Maker

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How can we help?

A step-by-step guide for everything you can do, each with the exact buttons to tap. Search, or choose who you are.

Frequently asked questions

Questions people ask

Account and paying

How do I register?

Tap Register at the top of any page, choose what describes you, then give your name, cellphone, email, a password and your municipality. It is free.

What does each account cost?

Standard R4 800, Premium R17 300 and Super R29 800, each for 12 months. Mentorship is R15 000 for 12 months and can be bought on its own.

I already have Standard. Do I pay the full Premium price?

No. Moving up, you pay only the difference.

When does my account open?

As soon as PayFast confirms your payment, usually within a minute. If it is not open after a few minutes, do not pay again: WhatsApp us the PayFast reference.

Do I get a tax invoice?

Yes. Every payment gets a tax invoice, emailed to you and listed under My invoices.

What happens after 12 months?

We remind you a month before. If you do not renew, your work stays safe and you can still read it.

Training

Is the training accredited?

No. The five-day week gives a certificate of attendance that says whether you were found competent. Self-study gives a statement of your results.

How do the quizzes work?

75% is a pass, and you have three tries. Each try brings new questions.

When does a training week start?

When 10 people in your municipality have asked for that course. You are told the dates, the venue and the price, and how long your seat is held.

What does a course cost?

R4 800 a course, or R19 200 for all 5 with the All Access Training Bundle.

Tools

What are the ten tools?

Business plan, market readiness, funding readiness, learning organisation, systems and procedures, project management, financial management, supply chain, stakeholder management and corporate governance. See Services.

Is the business plan free?

Yes. Your business plan is free to start and to download. The other tools come with the Standard Account.

Do I have to fill in everything at once?

No. Every answer is saved as you type, and your home screen always shows one next step.

Can someone help me with the tools?

Yes. Premium gives you an account manager who calls you within 24 hours and answers within 3 working days. Super adds an apprentice who works with you. A consultant can also do the work, and keeps 75% of the fee.

Funding

Does Super Deal Maker lend money?

No. We get businesses ready, and funders decide.

Is my readiness report a funding decision?

No. It shows how ready your business is and what to fix. Each funder makes its own decision.

What is the match percentage?

An approximate match, from your plan and readiness answers, for each funding product. Fix what is listed and your matches get better.

Will funders see my business?

Only if you agree. You can change your mind.

Mentorship

What do I get?

6 sessions over 12 months with a mentor you choose from a shortlist, a second diagnosis, a plan, and a progress report after each stage.

Do I need a Standard Account first?

No. Mentorship can be bought on its own.

Who sees my progress report?

Only you, unless you agree to send it to a funder.

Privacy

Is my information safe?

Yes. We follow POPIA. Funders and sponsors see your business or your progress only when you agree.

Will you send me WhatsApp messages?

Only if you tick "Send me WhatsApp messages". You can untick it on My details.

Can I close my account?

Yes, from My details. It is switched off at once. Your personal details are kept for five years, then removed; money records stay, without your name.

Still stuck?

A real person answers on WhatsApp. Monday to Friday, 08:00 to 17:00 (SAST), closed on public holidays.

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