Super: an apprentice works with you
You want a person beside you to put the tools to work.
Before you start
Have these ready (about 15 minutes)
Step by step
8 steps
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Step 1 of 8 Screen: Super
How to get there: Services, then Super.
What you see: What Super gives you and the price.
Tap: Pay and start
What happens next: The payment screen opens.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
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Step 2 of 8 Screen: Your payment
How to get there: After Pay and start.
What you see: The price: only the difference if you upgrade.
Tap: Pay with PayFast
What happens next: PayFast opens.
If something goes wrong: If PayFast says no, nothing is charged. Try again, or pay by EFT and WhatsApp us the reference. If the page says payments cannot be taken right now, nothing is wrong on your side: WhatsApp us.
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Step 3 of 8 Screen: Thank you
How to get there: PayFast brings you back.
What you see: We are confirming your payment.
Tap: Start now
What happens next: The apprentice screen opens.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
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Step 4 of 8 Screen: Someone to set your business up
How to get there: My home, then the apprentice tile.
What you see: "Do you have someone in mind?"
Tap: That is the person I want
Type: Their name and cellphone, for example Lerato Mokoena 072 555 0101.
What happens next: RMK checks them within 2 working days.
If something goes wrong: "We could not find ...": check the name and number with them, or choose "they do not use Super Deal Maker yet".
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Step 5 of 8 Screen: Someone to set your business up
How to get there: The same screen.
What you see: Or let RMK suggest people.
Tap: Show me who is available
What happens next: RMK puts people forward. You tap I choose beside one.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
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Step 6 of 8 Screen: Someone to set your business up
How to get there: Later.
What you see: Your apprentice's name and tasks.
Tap: Ask for a different person
What happens next: What they did, waiting for you.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
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Step 7 of 8 Screen: the final report
How to get there: From the task.
What you see: The work they did.
Tap: Send for sign-off
Type: Your name.
What happens next: You sign off; RMK approves; the apprentice is paid their second half.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
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Step 8 of 8 Screen: My invoices
How to get there: My details, then My invoices.
What you see: Your Super tax invoice.
Tap: the invoice number
What happens next: The PDF downloads.
If something goes wrong: If it still does not work, tap "WhatsApp us" at the bottom of the guide and tell us what you see.
Words explained
Upgrade
Moving to a higher account. You pay only the difference.
Sign-off
Typing your name to accept the final report. RMK also signs when a consultant did the work.
Related guides
Ready?
Follow the steps on your phone. Still stuck? A real person answers.