SME Stakeholder Management in South Africa

How to resolve stakeholder conflicts Module

About the module: Stakeholder conflicts resolution is about stakeholder conflict, a condition in which different stakeholders have incompatible goals

Purpose of the module: Be able identify and meet with all key stakeholders to understand all their needs and constraints. Be able to understand the differences of opinions and makes them transparent, carefully leading individuals and groups to find common ground. This is more than consensus.

Rational of the module: Many times, business/project stakeholders have conflicting interests. It’s the manager’s responsibility to understand these conflicts and try to resolve them. Building strong, trusting relationships with interested parties from the start can mean the difference between project success and failure.

The above mentioned module is one of seven modules in the skills programme titled: How to manage stakeholders . How to manage stakeholders - is one of ten skill programmes available in our Entrepreneurship Master Programme .

Skills programme - How to manage stakeholders

The purpose of the skills programme: The purpose of the programme is to assist delegates understand that stakeholders are the lifeblood of the business and that effective stakeholder relationships contribute to business success. Throughout the programme, delegates will develop and implement stakeholder management plans, as well as actively engage stakeholders in a timely manner. Upon successfully completing the programme, delegates should be able to demonstrate knowledge, application, and comprehension of stakeholders management in order to reduce business risk and increase stakeholder support to achieve business objectives.

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Super Deal Maker - is a productivity web based platform to assist entrepreneurs and business managers in building sustainable businesses quickly and successfully by providing them with access to tools, training, and a business management activity planner to make sure they are doing the right things in the right order.

Entrepreneurship Master Programme is a high-level programme that combines virtual and in-person sessions to provide theoretical and practical training to entrepreneurs and business managers in areas such as business planning, marketing, strategy, operation, and finance.