SME Strategies to Access New Markets: Introduction to access to market
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Mastering Access to Market Strategies for South African SMEs
Explore the pivotal role of market access in business prosperity. Understanding how to navigate and leverage market access can determine the trajectory of your venture. Gain insights into reaching target audiences, expanding your customer base, and outmaneuvering competitors. Whether you're launching a startup or managing an established enterprise, knowing how to access markets effectively is essential for sustainable growth and profitability. Stay ahead in today's competitive landscape by mastering the art of market access and positioning your business for success.
Key Approaches to Improving Market Access for SMEs in South Africa
- Scaling your business is a multifaceted journey that goes beyond mere aspirations. The key lies in unraveling the intricacies of reaching untapped markets, strategically navigating through uncharted territories, and orchestrating a symphony of sales that resonates with unprecedented success.
- According to Amazon Business, Taking a chance with business opportunities is not easy for everyone and the fear of not succeeding stops many. You don't have to start big. Identification of entrepreneurial opportunities is also possible for home-based businesses. You can run and manage a business from the comfort of your home.
Introduction to access to market

Written by: Malose Makgeta
MBA with 20+ years experience in SME development and funding. LinkedIn Profile
Access to Market Lessons from Case Study Movies: The Founder, War Dogs and Moneyball
- The Founder (McDonald's): McDonald brothers' vision centered on the local community of San Bernardino, emphasising a more localized approach to their business. However, Ray Kroc brought forth a contrasting perspective. To him, McDonald's had the potential to transcend its roots and become a ubiquitous presence throughout America. Kroc envisioned a broader market reach, and his strategy to achieve this was through the innovative concept of franchising. Intrigued by the prospect of bringing the McDonald's experience to communities far and wide, Kroc saw franchising as the key to unlocking untapped markets and establishing a widespread, consistent presence. This marked the beginning of a transformative journey for McDonald's, as Kroc's vision propelled the brand beyond its initial local focus, setting the stage for its eventual global prominence. Explore further to uncover the fascinating evolution of McDonald's from a local phenomenon to a global powerhouse, driven by the dynamic interplay of vision, strategy, and the ever-expanding horizons of the fast-food industry.
- War Dogs (AEY): AEY's strategic vision was intricately crafted to penetrate the lucrative defense industry market, specifically earmarked for small businesses. In a meticulously planned move, the company harnessed the power of a specialized marketplace, which served as a centralized platform for the advertisement of defense tenders. This strategic approach allowed AEY to position itself as a key player in the competitive landscape of defense contracting.
- Moneyball (Oakland A's): Billy's approach to tapping into the untapped market of undervalued players was nothing short of revolutionary. Employing a sophisticated system developed by none other than Billy James himself, he embarked on a mission to identify hidden gems within the realm of sports. This intricate system went beyond conventional scouting methods, delving into nuanced metrics and insightful analytics that had previously been overlooked. By leveraging cutting-edge technology and a keen understanding of the game, Billy managed to pinpoint athletes with immense potential but who were often undervalued in the broader market. This strategic insight allowed him to assemble a team of exceptional players who, despite being underrated by conventional standards, possessed the skills and capabilities needed to make a significant impact.
- Explore further insights on business plan development lessons derived from our case study movies: The Founder, War Dogs and Moneyball by clicking here.
CONTEXT
How to access markets is a process of identifying and obtaining commitment from new customers. It is about entering the market, attracting new consumers by providing them with new products. How to access markets is a set of activities designed to persuade customers that your product and services will be beneficial while posing little risk. The skills programme provides entrepreneurs and business managers with a platform and tools that makes it simple and quick to access markets. It also includes a training and mentorship programme that prepares and supports entrepreneurs in preparing proposals and gaining access to market on their own.
Key Lessons
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Contrasting Access to Market Strategies: Ray, Ephraim, and Billy
Ray Kroc: The Visionary Maestro
Ray Kroc, the visionary behind McDonald's, demonstrated unparalleled foresight in accessing new markets. His genius lay in recognising the potential for a standardized, efficient fast-food model that could be replicated across diverse geographical locations. Ray's ability to envision McDonald's as more than just a local burger joint catapulted the brand onto the global stage. His strategic vision and willingness to adapt to different markets set the foundation for McDonald's worldwide success.
Ephraim Diveroli: The Entrepreneurial Maverick
Ephraim Diveroli, as depicted in War Dogs, was an entrepreneurial force in the arms-dealing world. His approach to accessing new markets was characterized by audacity and risk-taking. Ephraim's knack for identifying unconventional opportunities allowed his company, AEY, to tap into a niche market of government contracts. However, his methods, often bordering on the edge of legality, showcased a different facet of market access—one driven by opportunism and a willingness to navigate uncharted territories, albeit with ethical compromises.
Billy Beane: The Innovative Game-Changer
Billy Beane, portrayed in Moneyball, showcased innovation in accessing new markets within the baseball industry. His approach, rooted in data analytics and sabermetrics, revolutionised player recruitment and team management. Billy's ability to see beyond traditional scouting methods opened up new avenues for market success. His innovative mindset challenged the status quo, proving that accessing new markets isn't solely about geographical expansion but also about redefining the rules within existing domains.
What is Access to Market Strategy for South African SMEs
Access to market for a business refers to the ability of a company to enter and establish a presence in a particular market or industry. It encompasses various factors that influence a business's reach and ability to sell its products or services to customers effectively. Access to market involves both physical and non-physical aspects, including:
- Target Market Identification: Understanding and defining the specific market segment or customer group that the business aims to serve. This involves analysing demographic, psychographic, and behavioral characteristics of potential customers.
- Market Research: Conducting thorough market research to gather information about customer needs, preferences, and purchasing behavior. This helps in developing products or services that align with market demand.
- Competitive Analysis: Assessing the competitive landscape within the target market to identify existing competitors, their offerings, pricing strategies, distribution channels, and market share. This analysis enables businesses to differentiate themselves and identify unique selling points.
- Market Entry Strategy: Developing a plan to enter the market effectively. This may involve choosing the appropriate distribution channels, pricing strategies, promotional activities, and positioning the business in a way that appeals to the target market.
- Distribution Channels: Establishing relationships with distributors, wholesalers, retailers, or online platforms to ensure efficient and widespread distribution of products or services. This involves negotiating contracts, managing logistics, and maintaining a strong supply chain.
- Regulatory Compliance: Understanding and adhering to the legal and regulatory requirements specific to the target market. This includes obtaining necessary licenses, permits, certifications, or meeting industry standards.
- Marketing and Promotion: Developing marketing strategies and promotional campaigns to raise awareness, generate demand, and attract customers. This may involve advertising, public relations, digital marketing, social media engagement, or other marketing channels.
- Customer Relationship Management: Building and maintaining strong relationships with customers through effective customer service, addressing their concerns, and providing ongoing support. This helps in retaining existing customers and acquiring new ones through positive word-of-mouth.
- Adaptation to Local Culture and Preferences: If entering international markets or diverse regions, understanding cultural nuances, preferences, and adapting products, services, and marketing strategies accordingly to resonate with local customers.
- Monitoring and Evaluation: Continuously monitoring the market, tracking key performance indicators (KPIs), and evaluating the effectiveness of market entry strategies. This allows businesses to make informed decisions, identify areas for improvement, and seize opportunities for growth.
Access to market is a critical factor in a business's success as it directly impacts revenue generation, market share, and long-term sustainability.
A market is a place where people can buy and sell goods and services. To know how to market themselves effectively, businesses need to understand how different markets operate. The exchange of goods and services between businesses is referred to as a business market. Markets for businesses can be physical markets, eCommerce, or warehouse facilities. Businesses can sell to other businesses in business markets.
There are three broad, buying and selling markets: consumer, business, and government. In today's global economy, the differences in these markets, and the differences in the relationships between buyers and sellers in these markets, is greater than ever.
A company can employ a variety of strategies to gain access to new markets. These include increasing innovation, developing and maintaining customer loyalty, hiring a talented and dedicated workforce, acquiring other businesses, deploying effective advertising, and pricing products and services efficiently. Reliable market access boosts productivity, increases incomes and strengthens small business sector
Gaining market access should be one of management's top priorities due to the impact on operations and profitability. The enormous value of market access emphasises the importance of strategies that can increase it.
How South African small businesses can master market access
Choosing the right market to access is a crucial decision for a business. Consider the following factors when deciding which market to target:
- Market Research: Conduct thorough market research to identify potential markets and assess their size, growth potential, and profitability. Analyze customer needs, preferences, and behavior in each market.
- Target Customer Analysis: Define your target customer profile based on demographics, psychographics, and other relevant characteristics. Evaluate which markets align with your target customer's characteristics.
- Competitive Analysis: Assess the competitive landscape in different markets. Identify the level of competition, market saturation, and the strengths and weaknesses of your competitors.
- Economic and Political Factors: Consider economic indicators, such as GDP growth, disposable income, and consumer spending patterns. Evaluate political stability, trade policies, and regulatory environments that may impact your business.
- Market Trends and Opportunities: Identify emerging trends, technological advancements, and market gaps that present opportunities for your business. Look for underserved niches or areas where you can provide unique value.
- Resource Allocation: Evaluate the resources and capabilities of your business. Assess whether you have the necessary infrastructure, supply chain, or distribution channels to enter a particular market.
- Risk Assessment: Evaluate the risks associated with entering a specific market, including market volatility, legal and regulatory challenges, cultural differences, and potential barriers to entry.
- Long-Term Strategy: Align your market selection with your long-term business goals and strategic objectives. Consider how entering a particular market fits into your overall growth strategy.
By carefully considering these factors, conducting thorough analysis, and weighing the potential risks and rewards, you can make an informed decision about which market to access.
Improving how a company's target market perceives it is one way for it to access markets. This type of positioning necessitates clear, sensible communications that convey to current and potential customers a company's identity, vision, and desirability. Furthermore, you must distinguish your company from the competition. Consider the following guidelines as you plan such communications:
- Research as much as you can about your target audience so you know exactly what it wants. The more you know, the better you will be able to reach and deliver the desired message.
- Establish your company's credibility so that customers know who you are, what you stand for, and that they can trust your brand, not just your products or services.
- Explain in detail how your company's unique, high-value offerings can improve the lives of customers. Then, expertly deliver on that promise so that the relationship with customers can continue to grow and lead to new customers eager to join your base.
- Highlight the benefits that your company provides to customers that competitors cannot match. Highlight your expertise in what you do and why you do it.
Key strategies for South African SMEs to access markets effectively
Market access strategies are approaches that businesses employ to enter and establish a presence in a specific market. Here are some common market access strategies:
- Direct Sales: Establish a direct sales force to sell products or services directly to customers. This strategy allows for greater control over the sales process and customer relationships.
- Distribution Partnerships: Form partnerships with distributors, wholesalers, or retailers who already have an established presence in the target market. Leverage their existing networks and customer base to reach a wider audience.
- Online Presence: Utilise e-commerce platforms or create an online store to sell products or services directly to customers. This strategy offers global reach and convenience for customers.
- Joint Ventures or Strategic Alliances: Collaborate with local companies or established players in the target market to leverage their market knowledge, resources, and distribution channels.
- Licensing or Franchising: License your intellectual property or business model to local partners who can manufacture or sell your products under your brand name. Franchising allows you to expand rapidly through local entrepreneurs who operate under your established brand and business model.
- Acquisitions or Mergers: Acquire or merge with existing businesses in the target market to gain instant market access, customer base, distribution channels, or other strategic advantages.
- Exporting: Sell products or services to customers in the target market from your home country. This strategy involves managing logistics, customs, and complying with international trade regulations.
- Leveraging Local Partnerships: Collaborate with local businesses or influencers to build credibility, establish relationships, and gain insights into the target market's culture, preferences, and business practices.
- Product Localisation: Adapt your products or services to suit the local market's cultural, linguistic, or regulatory requirements. This may involve modifying features, packaging, or pricing to better resonate with local customers.
- Government and Trade Agreements: Leverage government incentives, grants, or trade agreements to facilitate market entry. Research and understand the regulations and policies governing trade in the target market.
Choosing the most suitable market access strategy depends on factors such as the target market's characteristics, business objectives, available resources, and competitive landscape.
A business accesses the market through various strategies and activities. Here are some key steps:
- Market Research: Conduct thorough market research to identify target customers, their needs, preferences, and buying behavior.
- Identify Unique Selling Points (USPs): Determine what sets your business apart from competitors and identify the unique value propositions you offer.
- Develop a Market Entry Strategy: Create a plan that outlines how your business will enter the market effectively. Consider factors such as pricing, distribution channels, and promotional activities.
- Establish Distribution Channels: Build relationships with distributors, wholesalers, retailers, or online platforms to ensure your products or services reach customers efficiently.
- Create a Marketing Plan: Develop a comprehensive marketing plan that includes branding, advertising, public relations, and digital marketing strategies to promote your business and reach the target audience.
- Build Customer Relationships: Focus on providing excellent customer service, engaging with customers through various channels, and nurturing long-term relationships.
- Monitor and Adapt: Continuously monitor market trends, consumer behavior, and competitors' activities. Make necessary adjustments to your strategies to stay relevant and competitive.
- Comply with Regulations: Understand and adhere to legal and regulatory requirements related to your industry or target market to ensure compliance.
Techniques for South African SMEs to successfully access markets: A Lesson from McDonald's
In the world of entrepreneurship, the journey of Ray Kroc and the McDonald Brothers provides us with valuable insights into navigating new markets. Picture this: the iconic golden arches that symbolize global success were once just a dream, and the pioneers behind this dream faced challenges that resonate with every aspiring entrepreneur.
Imagine the audacity it took for Ray Kroc to envision a fast-food empire while selling milkshake machines. The McDonald Brothers, on the other hand, started with a drive-in restaurant and a commitment to speedy service. Now, let's poke a bit of fun at Ray's persistence and the brothers' obsession with efficiency – after all, who knew a simple hamburger could be a revolution?
Now, as we delve into the challenges faced by Ray and the McDonald Brothers, consider the business structure. McDonald's transformation from a single drive-in to a global franchise empire involved critical decisions in business structure. For instance, the brothers innovatively implemented the Speedee Service System, a precursor to today's fast-food model. Financial projections became the compass for their journey, emphasising the importance of setting realistic goals to sustain growth.
Reflecting on the challenges faced by Ray and the McDonald Brothers, we uncover universal themes. The importance of preparing for unforeseen circumstances resonates with every entrepreneur. Ray Kroc's persistence in buying out the original McDonald's and turning it into a franchise giant is a testament to facing challenges head-on. Think about your own journey—what challenges do you face, and how would you tackle them? Remember, you're not alone; even the giants like McDonald's started small.
As you embark on your journey into new markets, consider exploring different business structures and understanding the implications. Create realistic financial projections to guide your path. For instance, the McDonald's franchise model allowed for rapid expansion while maintaining consistency. Remember, restructuring can be a powerful tool in your arsenal. Recap these key points, and, most importantly, maintain an optimistic tone. Progress is born from challenges, and as we've learned from McDonald's, success often follows the toughest trials. So, entrepreneurs, embrace the challenges, take that leap, and build your golden arches of success.
Why Access to New Markets Important for SMEs
Access to the market stands as a linchpin in determining the success trajectory of any business. This pivotal factor serves as a gateway that directly influences fundamental aspects such as revenue generation, market share, and the overall sustainability of the business. The ability to effectively reach and engage with target customers is a cornerstone upon which the entire business structure is built.
Revenue Generation n the realm of business, revenue generation is the lifeblood that fuels operations, innovation, and growth. The extent to which a company can tap into its target market significantly shapes its revenue streams. A robust and well-executed market access strategy ensures that the products or services offered resonate with the needs and preferences of the consumers, translating into increased sales and, consequently, a healthy revenue flow.
Market Share Dynamics Market share, a key metric in competitive landscapes, is directly influenced by the accessibility a business has to its target market. Effective market access strategies not only help in gaining an initial foothold but also play a pivotal role in expanding and solidifying market share over time. By strategically positioning products or services and understanding the dynamics of consumer demand, a business can carve out its space in the market and maintain a competitive edge.
Long-Term Sustainability Beyond immediate gains, sustained market access is integral for the long-term viability and sustainability of a business. A strategic and adaptable approach to market access allows a company to weather changing market conditions, consumer trends, and competitive pressures. The ability to evolve with the market ensures that the business remains relevant, resilient, and capable of navigating the complexities of a dynamic business environment, contributing to its overall longevity.
In essence, the importance of market access cannot be overstated in the context of business success. It serves as the nexus connecting a company to its consumers, shaping its financial health, competitive standing, and capacity for enduring success. As businesses evolve, maintaining a keen focus on optimising market access strategies becomes not just a tactical consideration but a strategic imperative.
Accessing New Markets Lessons from Moneyball
Did you know that sometimes the most groundbreaking ideas come from the most unexpected places? Enter Billy Beane and Peter Brand, an unconventional duo whose partnership not only transformed baseball but also offers valuable insights for entrepreneurs seeking new access to markets. Picture this: a baseball team, an underdog scenario, and a statistician with a radical approach—welcome to the world of Moneyball, where vulnerability meets innovation.
In the tumultuous world of entrepreneurship, Billy and Peter faced challenges that resonate with many of us. From deciding on the right business structure to creating realistic financial projections, their journey reflects the hurdles entrepreneurs often encounter, especially in the early stages of their ventures.
Just like many entrepreneurs, Billy and Peter had to work for unforeseen circumstances. Their story prompts us to reflect on our own challenges and how we approach unexpected situations in business. As we dive into their experiences, let's acknowledge the shared struggles, making it clear that everyone faces hurdles in the pursuit of success.
Considering the challenges faced by Billy and Peter, restructuring the business becomes a crucial consideration. Explore options for adapting your approach to accessing new markets. Summarize key points learned from their journey and encourage a positive, optimistic tone throughout. Reflect on the progress made by those who faced financial distress and emerged stronger. This is your call to action—take the leap, learn, and succeed in the ever-evolving landscape of business.
Key strategies for South African SMEs to access new markets effectively
Gaining market access is crucial for business growth. A strategic partner can play a key role in this by providing:
- Strategic Partnership for Market Access: Gaining market access is crucial for business growth. A strategic partner can play a key role in this by providing: Bring local expertise, established networks and market insights
- Making first connections: In order to secure market access, establishing initial connections is paramount. The foundation of any successful market entry strategy lies in the ability to forge meaningful relationships with key stakeholders, potential clients, and relevant partners. Making first connections involves navigating the intricate web of interpersonal dynamics within the target market, understanding local business cultures, and leveraging effective communication strategies. Whether through networking events, business meetings, or digital platforms, the process demands a proactive approach to initiate conversations, build rapport, and showcase the value proposition of the product or service. These initial connections serve as the gateway to unlocking valuable insights, identifying market trends, and paving the way for sustainable business growth. By prioritising relationship-building in the early stages, businesses can position themselves strategically to navigate the complexities of new markets and establish a solid foothold for long-term success.
- Finding a dedicated business sponsor: Securing market access is a pivotal objective for any business, and a key strategy to achieve this is finding a dedicated business sponsor who can fervently champion the proposed partnership within the prospective corporate collaborator. This business sponsor plays a critical role in navigating the complex terrain of corporate decision-making, acting as an advocate for the partnership and ensuring that the proposed collaboration aligns with the strategic goals and interests of the corporate entity. Their endorsement not only lends credibility to the venture but also facilitates smoother negotiations and fosters a collaborative environment. This individual serves as a bridge between the two entities, helping to overcome potential hurdles and ensuring that the partnership is not only initiated but thrives in the long run. In essence, securing a business sponsor is an indispensable component in the journey to gain market access, as their influence and commitment significantly contribute to the overall success of the collaboration.
Other approaches to consider:
Innovation - Customer-attracting innovation can take various forms. One is useful, new technology that a company develops, introduces, and improves before competitors gain a foothold. Consumers who are enthusiastic about technology purchase it, use it, and may become repeat customers. Innovative technology can help a company's customer base grow by attracting both newcomers to the industry and those who leave another company for it. Product innovation, manufacturing method improvements, and marketing strategies are some other ideas for innovating to gain market share. Every department in a company has the potential for high-value innovation.
Customer Trust Building and reinforcing relationships with new and existing customers by cultivating their trust is a wise market access strategy. To begin with, existing customer trust can help prevent customers from defecting to competitors when new products enter the market. Furthermore, a company can broaden its base through the word-of-mouth marketing that satisfied, happy customers frequently provide. Take advantage of opportunities to connect with customers who want to deepen their positive experience. An added benefit is that this organic opportunity to welcome new customers and increase market access often occurs without a company's marketing costs increasing in a direct proportion. Furthermore, loyal customers may occasionally share ideas for product improvements.
Workforce with Skill A company that is concerned with attracting and retaining talented employees is concerned with increasing its market share and access new markets. This is due to the fact that skilled employees can become dedicated employees. This, in turn, can reduce hiring and training costs. Furthermore, a skilled workforce that excels at its tasks can help a company focus on producing exceptional products and sales. Attracting the best requires competitive pay and a robust benefits package, including options
Advertising Effective, frequent advertising provides an excellent opportunity to increase market share. Innovative branding and marketing through advertising can capture consumers' attention, strengthen relationships with existing customers, and generate widespread interest in the products and services a company provides. High-impact advertising in various forms can assist buyers in understanding and aligning with a company. To ensure a strong, positive, and long-lasting impression, keep design, voice, and message consistent across all advertising media. Companies must also ensure that their advertising targets the appropriate market segment for their products and services.
Tips for South African small businesses on mastering market entry
A business can grow its customer base in a variety of ways. Here are a few to think about:
- Improve marketing communications aimed at both potential new and existing customers.
- Reestablish contact with customers who haven't been heard from in a while by sending warm greetings, special offers, and discounts.
- Introduce existing customers to a referral programmethat offers appealing rewards in exchange for their friends' and families' contact information. Alternatively, if a programmeis not feasible, solicit referrals from your most satisfied customers.
- Request that your most active customers serve as brand ambassadors, actively spreading the word about your company through their preferred medium.
- Examine your website to ensure that it has the look, feel, and message that you want to convey. A website review is an excellent opportunity to explain your company's mission and goals, as well as the goals that have been developed to improve the lives of customers and others.
- Keep an eye out for websites and platforms that promote business ratings and reviews. Respond honestly to both complaints and compliments. Make every effort to assist those whose posts need to be addressed. Consider directing positive feedback to the company's website.
Mastering market access for SMEs in South Africa: War Dogs and the Entrepreneurial Journey
In the high-stakes world of arms dealing, Ephraim Diveroli and David Packouz, the protagonists of the gripping tale "War Dogs," navigated a terrain fraught with challenges. Now, let's peel back the layers of vulnerability, humor, and genuine struggles that shaped these entrepreneurs as they ventured into the complex landscape of business.
Access to market challenges and solutions
Embarking on their entrepreneurial journey, Ephraim and David faced challenges unique to the arms industry. From navigating the intricacies of business structures to projecting finances realistically, their story serves as a mirror reflecting the hurdles that entrepreneurs encounter, irrespective of the business landscape or industry stage.
Shared Struggles: Navigating the Unforeseen
In the midst of their challenges, Ephraim and David's journey resonates with the reader's own uncertainties and doubts. As we delve into their story, let's acknowledge the common struggles faced by entrepreneurs, offering a reassuring nod to those grappling with the ambiguity of business decisions.
Practical Tips for Entrepreneurs: Restructuring and Progress
Amidst the chaos, consider exploring options for restructuring your business, just as Ephraim and David did. Reflect on the key takeaways, be encouraged by their journey, and maintain an optimistic tone as you navigate the challenges ahead. Remember, progress often emerges from the most unexpected places, and every entrepreneurial journey is a testament to resilience and growth.
South African SMEs Mastering Market Access Techniques
Organic Growth: Entrepreneurs pursuing organic growth focus on gradual and natural expansion using internal resources. This approach involves deepening customer relationships, innovating products/services, and optimising operations. While providing stability and sustainability, organic growth requires patience and might face challenges in highly saturated markets.
Scale: Scaling strategies involve increasing the size and capacity of a business to handle higher volumes. This can be achieved through market expansion, mergers, or acquisitions. Scaling offers rapid growth and a competitive edge but may involve challenges such as integration issues and financial risks due to significant investments.
Strategic Considerations: Entrepreneurs must carefully evaluate their goals, resources, and the market landscape to choose between organic growth and scaling. The decision should align with the business vision, taking into account the advantages and challenges of each strategy. Some may opt for a hybrid approach, combining organic growth for stability with scaling to capture rapid market share.
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