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Systems and procedures

Writing down how the work is done, so it is done the same way whether or not you are there.

For: Businesses that are trading and want to run better.
Cost: Included with your Standard Account (R4 800 for 12 months)

Systems and procedures reportExample

What you get at the end

Activities done7 of 7
StatusReady to sign off
Signed offBy you

How it helps your business

What systems and procedures does for you

The same quality every time

Your main jobs written down, so they are done the same way when you are away.

Fix what goes wrong most

Start with the jobs that cause the most trouble.

Clear ownership

Each step of each job has one person responsible.

Ready for a supplier audit

What a corporate buyer asks for when they check a supplier.

How it works

Your systems and procedures project, in four steps

01

Learn

7 short lessons, each with a video and a quiz.

02

Start your project

We set up a project plan for you: 15 activities, starting with “Define systems and procedures implement project objectives” and “Define systems and procedures implement project stakeholders”.

03

Do the work step by step

Work through them one at a time, such as “Execute systems and procedures implement project scope”, “Manage systems and procedures implement project team” and “Make systems and procedures implement project changes”, and watch your progress. You, your apprentice or your consultant can do it.

04

Get your reports

A status report as you go. The last activities, such as “Systems and procedures implement project checklist” and “Solicit systems and procedures implement project feedback”, lead to a final report you accept. RMK also approves it where a consultant did the work.

What we expect from you

Have these ready

How the main jobs in your business are done todayA Standard Account

The report you get

Your systems and procedures final report

Who it is for: You and your team; a corporate buyer who audits suppliers.

  1. Where the work got to. Whether your quality system is in place.
  2. The work. The jobs mapped, the procedures written and trained, activity by activity.
  3. Still outstanding. Procedures not yet live or reviewed.
  4. Who worked on this. You, your apprentice or your consultant.
  5. Sign-off. Your acceptance, and RMK's approval where a consultant did the work.

Along the way you also get a status report: the three stages, anything past its date, and every activity in order.

Your systems and procedures final reportExample

The sections of your report

1. Where the work got to
2. The work
3. Still outstanding
4. Who worked on this
5. Sign-off
Standard Account

Get everything you need to build your business

  • The ten tools
  • 70 lessons with videos and quizzes
  • Reports you can show funders and buyers
  • 12 months
  • Your business plan is free to start

R4 800 for 12 months

Get the Standard Account

Questions about systems and procedures

Why does this matter?

A business that only works when the owner is in the room cannot grow and cannot be sold.

What does it feed?

It feeds the operations section of your business plan, and it is what a corporate buyer asks for when they audit a supplier.

Can someone do it with me?

Yes. Premium gives you support; Super gives you an apprentice; a consultant can do it for you.

Ready to start systems and procedures?

Included with your Standard Account (R4 800 for 12 months). Registering is free.