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Stakeholder management
The people around the business - customers, suppliers, staff, the municipality, the community - and keeping them on your side.
What you get at the end
How it helps your business
What stakeholder management does for you
Customers, suppliers, staff, the municipality and the community, ranked.
Each important relationship has someone looking after it.
What was agreed, written down and followed up.
Concerns heard and dealt with before they become problems.
How it works
Your stakeholder management project, in four steps
Learn
7 short lessons, each with a video and a quiz.
Start your project
We set up a project plan for you: 15 activities, starting with “Define stakeholders management project objectives” and “Define stakeholders management project stakeholders”.
Do the work step by step
Work through them one at a time, such as “Execute stakeholders managements project scope”, “Manage stakeholders managements project team” and “Make stakeholders managements project changes”, and watch your progress. You, your apprentice or your consultant can do it.
Get your reports
A status report as you go. The last activities, such as “stakeholders managements project checklist” and “Solicit stakeholders managements project feedback”, lead to a final report you accept. RMK also approves it where a consultant did the work.
What we expect from you
Have these ready
The report you get
Your stakeholder management final report
Who it is for: You and your team; a funder or buyer who asks.
- Where the work got to. Whether your relationships improved.
- The work. The stakeholder list, the ranking and each engagement, activity by activity.
- Still outstanding. Relationships not yet engaged.
- Who worked on this. You, your apprentice or your consultant.
- Sign-off. Your acceptance, and RMK's approval where a consultant did the work.
Along the way you also get a status report: the three stages, anything past its date, and every activity in order.
The sections of your report
Learn it first
The 7 topics
Each topic has a short lesson, a video and a quiz: 75% to pass, three attempts.
A short lesson, a video and a quiz.
Open the lesson →2. Stakeholder management case studiesA short lesson, a video and a quiz.
Open the lesson →3. How to identify key stakeholdersA short lesson, a video and a quiz.
Open the lesson →4. How to identify stakeholder requirementsA short lesson, a video and a quiz.
Open the lesson →5. How to communicate with stakeholdersA short lesson, a video and a quiz.
Open the lesson →6. How to develop and implement stakeholder engagement processA short lesson, a video and a quiz.
Open the lesson →7. How to resolve stakeholder conflictsA short lesson, a video and a quiz.
Open the lesson →Get everything you need to build your business
- The ten tools
- 70 lessons with videos and quizzes
- Reports you can show funders and buyers
- 12 months
- Your business plan is free to start
R4 800 for 12 months
Get the Standard AccountUpgrades pay only the difference. Prices include VAT, and every payment comes with a tax invoice.
We support you: an account manager calls within 24 hours and answers within 3 working days.
R17 300 for 12 months
See premium →SuperAn apprentice sets your business up with you.
R29 800 for 12 months
See super →Questions about stakeholder management
Why does this matter?
The permission, the goodwill and the contracts a small business runs on all come from people who have to be managed deliberately.
What does it feed?
It feeds the market and risk sections of your business plan.
Can someone do it with me?
Yes. Premium gives you support; Super gives you an apprentice; a consultant can do it for you.
Ready to start stakeholder management?
Included with your Standard Account (R4 800 for 12 months). Registering is free.